Skip to Content

Boosting Resident Retention: Proven Strategies That Work

A property manager finalizing a lease agreement with a renter, capturing a key moment in the rental process.As a rental property owner, you already take into account that renter retention is one of the principal keys to long-term success. Not only do high turnover rates increase costs, but besides that, they can utterly disrupt the stability of your investment property in other ways. Precisely why, resident retention should be a top priority for landlords and rental property owners alike.

Fortunately, a few hassle-free, proven strategies can, in fact, go very far in keeping residents satisfied and delightfully happy to renew their leases year after year. Here are our best tips for greatly boosting resident retention and always making certain your properties stay profitable and happily thriving.

Establish Trust Between Renter and Landlord

In the rental industry, so much of what owners and landlords do is relative to relationships with people. For real, good communication and a sense of trust between a renter and their landlord is a salient part of long-term retention.

As a property owner, you can immensely foster a strong relationship with your residents by communicating consistently (and positively) with them, establishing open lines of communication, replying to their requests the soonest of time, and checking in with them from time to time. Allowing you don’t want to overdo it, staying responsive to your renter can surely help them feel like you care for their comfort and well-being, and promt them to stay in their rental home longer.

Keep the Property Well-Maintained

In addition to cultivating a positive relationship with your renters, staying on top of your property maintenance and repairs is particularly important. It appears that these two strategies go hand-in-hand, especially when seeking to improve retention rates.

Unsatisfactory property upkeep is among the top reasons why renters leave, especially if they have presented maintenance requests that have been overlooked. Beyond that, proactive maintenance can reduce costs by avoiding costly emergency repairs and indicating to your renter that you want them to dwell in a well-kept property. This, in turn, may evoke in them the desire to take good care of the property, which can likewise protect the value of your property.

Invest in Quality Tenant Screening

Doubtlessly, finding renters who will take good care of your property is easier said than done. Even so, you can conscientiously screen your applicants before signing a lease. Screening renters is significantly important due to the fact that it can help you actually know if a prospective renter is surely trustworthy, responsible, and a good fit for your property.

A fine quality screening should give you a detailed look at your renter’s finances, credit history, and rental history and caution you against any past dilemmas and issues. Just always make certain to ask for and check their references, including previous landlords, as well as any criminal history in your State and any States in which they’ve dwelt previously.

Offer Renewal Incentives

A practical way to encourage lease renewals is to incentivize your current resident to do so. Alas, most rental property owners exploit the lease renewal to raise their rental rate or add prohibitions that make their renter unhappy or unwilling to renew. While a rental rate increase may not consistently be avoidable, it should be well-grounded and supported by a description of the value the tenant will receive in return.

As an example, you might highlight recent property upgrades, including new appliances, advanced amenities, or improved security features. You may moreover want to think about offering your resident a small discount for renewing early, a free carpet cleaning, or even a minor unit upgrade, like, to cite an instance, fresh paint or new fixtures. Even a small offering can get very far toward making your resident feel valued and maintain a sense of trust.

When to Call the Experts

Complying with these proven strategies can undeniably improve resident retention, and happily may result in reduced turnover costs, rising property values, and more secure, long-term tenants. Doubtlessly, managing a rental property and resident relationships can be a real difficult challenge, in addition to taking time and effort you may not have to give.

At Real Property Management Elevate, we grasp well the importance of resident satisfaction. That is precisely why we implement all the above tactics – and much more! Contact us today or call 405-876-7611 if you need expert assistance in strengthening resident retention in Edmond and nearby. Our team is ready to help you wholly maximize the success of your rental properties with methods finely tuned to your particular needs.

We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

See Full Details